While this role is primarily a sales position, there is room for growth at Aster in areas such as fine jewelry production, wholesale buying, and marketing. We are a small team, and there are many opportunities to contribute (and grow!).

Key Duties (may include, but are not limited to):

Sales, intake and quoting of repairs, and customer service in the shop
Processing of sales via Shopify POS
Educating customers about our products. If needed, helping customers over the phone or in person and directing them to the proper channels
Assisting and maintaining beautiful merchandising of product offerings
Restocking shelves
Maintaining a clean and tidy shop, including the sales floor and shared team areas
Opening and closing the shop as needed
Maintaining current knowledge of our products, brands, and artists
Communicating effectively with the jewelry studio

Minimum Qualifications:

Availability to work weekends in our Oakland, CA store
Strong customer service and communication skills, with an emphasis on active listening and problem-solving
Experience and comfort with POS systems and operational tasks (Shopify POS, Google Suite)
Positive attitude: works and communicates well with others as part of a team, self-starting, detail oriented and organized.
Professionalism: we work with treasured heirlooms high end products, which requires a level of extra care when it comes to customer trust.
Appreciation for art and community!

Nice to have:

If you have experience with these areas, we’d love to hear it! If not, no worries.

Experience with Canva, Photoshop, CAD, etc
Experience with photography or other creative arts
Experience with Digital Marketing, Graphic Design, Social Media, or other relevant skills
Retail Management
Fine Jewelry Production
Copywriting
Any creative passion or expertise you’d love to share!

Aster Jewelers

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