Front Desk Associate - Evening Shifts

Become part of one of the Bay Area’s most beloved arts organizations! Circus Center is seeking a highly motivated, detail-oriented, and tech-savvy Front Desk Associate to support our evening programs. This role serves as a key representative of Circus Center and is often the first and last point of contact for our community each day. Evening shifts require a high level of independence, sound judgment, and accountability, as this position regularly operates without direct supervision.

We are seeking someone who is welcoming, organized, and highly proactive—an individual who anticipates needs, communicates clearly, and confidently supports both students and parents. The ideal candidate takes ownership of their role, stays consistently engaged and productive, and contributes to a positive, well-run environment.

Just as importantly, we are looking for someone interested in building a long-term role within Circus Center—someone who values consistency, invests in relationships, develops deep knowledge of our programs, and becomes a reliable, trusted presence within our community over time.

Reports to: Front Desk Manager

Employment Type: P/T Hourly; 25-26 hours per week

Typical Schedule: Monday–Thursday 5pm-10:15pm, Fridays 5pm-9:30pm*

* While the core schedule is evening-based, we value flexibility for occasional daytime availability to support special events such as showcases, flying trapeze parties, and other community programs.

Location: On‑site at Circus Center, 755 Frederick Street, San Francisco, CA

Hourly rate: $22/hour

Benefits: Accrued PTO, sick time and discounts on classes

DUTIES INCLUDE:

Warmly greet and assist students, parents, staff, and visitors
Serve as a primary point of contact for student and parent questions, providing clear and helpful information
Work independently during evening shifts while maintaining high standards of service and operations
Check-in students and ensure accurate attendance tracking
Schedule and coordinate classes, ensuring clear communication between students and instructors
Assist with event planning tasks, including preparation, and administrative support for performances and special events
Process financial transactions for classes, services, and merchandise with accuracy
Reconcile, log, and securely manage daily cash sales
Respond promptly and professionally to phone calls, emails, and in-person inquiries
Maintain a clean, organized, and welcoming front desk and lobby environment
Monitor, check, and restock restrooms as needed
Receive and manage mail, packages, and deliveries
Identify, document, and help coordinate facility maintenance requests
Close and secure the facility at the end of the evening shift
Proactively identify and complete tasks during slower periods (cleaning,organizing, administrative follow-ups, and prep work)
Take on additional tasks and projects as assigned to support operations

WHAT WE’RE LOOKING FOR:

A proactive self-starter who takes initiative and follows through without needing constant direction
Comfortable working independently and making decisions during evening shifts Ability to stay productive and engaged during slower periods by identifying tasks and priorities
A genuine interest in a long-term role, with the desire to grow, deepen knowledge, and contribute consistently over time
Someone who values stability, takes ownership of their role, and shows up reliably for their team and community
Tech-savvy with the ability to quickly learn new systems and tools
Highly organized with strong attention to detail and accuracy
Strong communicator who is approachable, clear, and responsive to students and parents
A collaborative team player who contributes ideas and communicates effectively with staff
Willing to ask questions, speak up, and continuously improve processes
Friendly and professional with a strong customer service mindset

QUALIFICATIONS:

High school diploma, GED, or equivalent required
Minimum of 2 years in a customer-facing or administrative role (front desk experience preferred)
Demonstrated organizational skills and dependability in past roles
Strong written, verbal, and interpersonal communication skills
Basic math skills and comfort handling financial transactions
Ability to maintain confidentiality and exercise good judgment
Proficiency in Google Workspace and general computer literacy
Experience with Momence and Social Media is a plus, but not required

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Ability to sit, stand, walk, climb stairs, and lift up to 30 lbs unassisted
Frequent use of hands for computer and office equipment operation
Comfortable working in an active environment with varying temperatures, noise levels, and typical office conditions

About Circus Center

Originally founded in 1974 as The Pickle Family Circus, today Circus Center remains a vibrant hub of the circus community on the West Coast. For over 40 years Circus Center has been one of San Francisco’s most treasured arts institutions, offering classes for every age and level of ability in such disciplines as flying trapeze, acrobatics, aerial arts, contortion, and juggling. It is home to the celebrated San Francisco Youth Circus, a pre-professional youth troupe that has sent students on to careers in circuses around the world. Community engagement is a vital part of the mission of Circus Center. The Circus in the City Program brings the social-emotional benefits of circus to the Tenderloin and other underserved communities through a partnership with the City of San Francisco. For more information visit: circuscenter.org

Sound like a good fit? Please send resume and cover letter to: jobs@circuscenter.org

Circus Center is an at‑will employer and an equal opportunity employer. Employment is contingent upon adherence to Circus Center policies and Code of Conduct.

Circus Center

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Front Desk Administrator - Evenings