Front Desk Associate - Evening Shifts
Become part of one of the Bay Area’s most beloved arts organizations! Circus Center is seeking a highly motivated, detail-oriented, and tech-savvy Front Desk Associate to support our evening programs. This role serves as a key representative of Circus Center and is often the first and last point of contact for our community each day. Evening shifts require a high level of independence, sound judgment, and accountability, as this position regularly operates without direct supervision.
We are seeking someone who is welcoming, organized, and highly proactive—an individual who anticipates needs, communicates clearly, and confidently supports both students and parents. The ideal candidate takes ownership of their role, stays consistently engaged and productive, and contributes to a positive, well-run environment.
Just as importantly, we are looking for someone interested in building a long-term role within Circus Center—someone who values consistency, invests in relationships, develops deep knowledge of our programs, and becomes a reliable, trusted presence within our community over time.
Reports to: Front Desk Manager
Employment Type: P/T Hourly; 25-26 hours per week
Typical Schedule: Monday–Thursday 5pm-10:15pm, Fridays 5pm-9:30pm*
* While the core schedule is evening-based, we value flexibility for occasional daytime availability to support special events such as showcases, flying trapeze parties, and other community programs.
Location: On‑site at Circus Center, 755 Frederick Street, San Francisco, CA
Hourly rate: $22/hour
Benefits: Accrued PTO, sick time and discounts on classes
DUTIES INCLUDE:
- Warmly greet and assist students, parents, staff, and visitors
- Serve as a primary point of contact for student and parent questions, providing clear and helpful information
- Work independently during evening shifts while maintaining high standards of service and operations
- Check-in students and ensure accurate attendance tracking
- Schedule and coordinate classes, ensuring clear communication between students and instructors
- Assist with event planning tasks, including preparation, and administrative support for performances and special events
- Process financial transactions for classes, services, and merchandise with accuracy
- Reconcile, log, and securely manage daily cash sales
- Respond promptly and professionally to phone calls, emails, and in-person inquiries
- Maintain a clean, organized, and welcoming front desk and lobby environment
- Monitor, check, and restock restrooms as needed
- Receive and manage mail, packages, and deliveries
- Identify, document, and help coordinate facility maintenance requests
- Close and secure the facility at the end of the evening shift
- Proactively identify and complete tasks during slower periods (cleaning,organizing, administrative follow-ups, and prep work)
- Take on additional tasks and projects as assigned to support operations
WHAT WE’RE LOOKING FOR:
- A proactive self-starter who takes initiative and follows through without needing constant direction
- Comfortable working independently and making decisions during evening shifts Ability to stay productive and engaged during slower periods by identifying tasks and priorities
- A genuine interest in a long-term role, with the desire to grow, deepen knowledge, and contribute consistently over time
- Someone who values stability, takes ownership of their role, and shows up reliably for their team and community
- Tech-savvy with the ability to quickly learn new systems and tools
- Highly organized with strong attention to detail and accuracy
- Strong communicator who is approachable, clear, and responsive to students and parents
- A collaborative team player who contributes ideas and communicates effectively with staff
- Willing to ask questions, speak up, and continuously improve processes
- Friendly and professional with a strong customer service mindset
QUALIFICATIONS:
- High school diploma, GED, or equivalent required
- Minimum of 2 years in a customer-facing or administrative role (front desk experience preferred)
- Demonstrated organizational skills and dependability in past roles
- Strong written, verbal, and interpersonal communication skills
- Basic math skills and comfort handling financial transactions
- Ability to maintain confidentiality and exercise good judgment
- Proficiency in Google Workspace and general computer literacy
- Experience with Momence and Social Media is a plus, but not required
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
- Ability to sit, stand, walk, climb stairs, and lift up to 30 lbs unassisted
- Frequent use of hands for computer and office equipment operation
- Comfortable working in an active environment with varying temperatures, noise levels, and typical office conditions
About Circus Center
Originally founded in 1974 as The Pickle Family Circus, today Circus Center remains a vibrant hub of the circus community on the West Coast. For over 40 years Circus Center has been one of San Francisco’s most treasured arts institutions, offering classes for every age and level of ability in such disciplines as flying trapeze, acrobatics, aerial arts, contortion, and juggling. It is home to the celebrated San Francisco Youth Circus, a pre-professional youth troupe that has sent students on to careers in circuses around the world. Community engagement is a vital part of the mission of Circus Center. The Circus in the City Program brings the social-emotional benefits of circus to the Tenderloin and other underserved communities through a partnership with the City of San Francisco. For more information visit: circuscenter.org
Sound like a good fit? Please send resume and cover letter to: jobs@circuscenter.org
Circus Center is an at‑will employer and an equal opportunity employer. Employment is contingent upon adherence to Circus Center policies and Code of Conduct.